Question: Bank United of Houston, Texas took money from my home loan’s tax escrow account, and then they never delivered the money to my county tax collector. Today I am delinquent in my property taxes with the possibility of a tax lien being filed against my home. And yesterday this evil Bank admitted to me, over the phone, that they are doing this to many customers and they don’t know how to make it stop.
IF YOU ARE A BANK UNITED HOME LOAN CUSTOMER … call your county tax office to make sure they have received your annual payment. If they have, then the rest of this message may not apply to you.
If, however, your tax collector’s records show that your property tax is delinquent, check your monthly statement from Bank United. If you see that NO disbursements have been deducted from your escrow account, then call them immediately. You can fax them copies of your tax bill(s).
Not that this will do you any good.
If you are delinquent in your property tax, AND Bank United has already deducted cash from your account to supposedly make the payment, then you are in trouble. But THEY are in bigger trouble. Visit my homepage to share your horror story, and to follow my links to the HUD web site.
If Bank United has done this to you, then they have committed a crime. They are in violation of the Real Estate Settlement Procedures Act (RESPA). You can follow the links on the HUD web site to file a complaint by email with HUD.
Here is my homepage with the Timeline of my own Bank United horror story, all the links you need, and a place to share your own nightmare:
http://www.scarlett.org/hud/
Answer: Are you CERTAIN this did not happen?
I didn’t have that problem with real-estate taxes, but I did with property insurance.
Shaker Savings (now Ohio Savings) insisted adamantly on escrow for both taxes and insurance with my mortgage. They said I couldn’t be trusted to pay those items on time. (They phrased it more politely, but that was the gist.) Then somewhere between 1977 and 1983 they failed to pay my property insurance, despite several warnings from the insurance company and from me. They had no explanation for this, but did admit it was their fault when my insurance was cancelled after the bill went unpaid more than a month after the anniversary date. (Fortunately I didn’t have to make a claim, and the company was nice enough to reinstate without penalty when the bank admitted fault and finally pad the overdue premium.)
So I have no trouble believing that, with all the mortgage companies in this country, there’s one that made the same kind of screwup that happened to me.
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